MEMBERSHIP:
YMCA memberships are non-transferable and non-refundable. Those with plans to leave the area should inquire about the perpetual draft membership option. Members selecting the perpetual draft option may terminate the membership with a written request by the 25th of the previous month. The bank draft also allows members to temporarily “suspend” the membership for a period of time. The draft does have to draft from the account a minimum of once before it can be cancelled or “suspended.” Membership is a privilege, and the YMCA reserves the right to revoke these privileges as necessary. The draft does have to draft from the account a minimum of once before it can be cancelled or “suspended.”

MEMBERSHIP DRAFT:
We must be notified of any credit card or bank account number change immediately by completing a Draft Change Form located at the Welcome Center or by emailing the, Membership Coordinator, at info@ithacaymca.com. We require all requests to change or cancel a draft membership to be received in writing no later than the 25th of the previous month. Additional fees may incur if notice is not given by the 25th of the previous month. Also, please advise us of any change of address, email, and/or phone number.

MEMBERSHIP DRAFT RETURNS:
Returned drafts will leave you with a balance due for that month and a $15 fee payable at the Welcome Center or on-line via the self-service portal. Please note that your membership will be terminated until the balance is paid in full.

MEMBER GUEST:
Adult members are encouraged to bring guests to the YMCA. A non-member can be a guest of an adult member twice for free. A member can bring up to two guests at one time and the member must accompany them in the facility.

MEMBERSHIP KEY TAG:
For safety purposes, YMCA members are required to scan their membership key tag each time you visit. If a member does not have their membership key tag with them, another form of picture identification must be shown to gain access to the facility. Membership key tags and privileges are not transferable to other individuals. If you have lost or misplaced your key tag, please stop at the Welcome Center to ask for a new one.

MEMBERSHIP RENEWAL:
Annual renewal notices will be emailed to the email address we have on file for the billable member at the beginning of the month your membership expires.

MULTI-PURPOSE ROOM:
This space is available for reservations of all kinds. If you are interested in more information about reserving the Multi-Purpose Room, email The Multi-Purpose Room offers redesigned and remodeled open space, great for lectures, meetings and birthday parties. This space is available for reservations of all kinds. If you are interested in more information about reserving the Multi-Purpose Room, please email ahaidercollins@ithacaymca.com..

NATIONWIDE MEMBERSHIP:
Nationwide Membership enables you to visit any participating Y in the United States through membership at your “home” YMCA (your home lo-cation is the facility that enrolled you as a member and that collects your membership dues). Ys have come together to offer this because we want to help you reach your health and wellness goals wherever you live, work or travel. This is an essential part of our cause of strengthening communities.
What You Need to Know:
 Valid for active, full facility YMCA members
 Nationwide Member visitors must use their home Y at least 50% of the time or you will be asked to change your membership to the Y you are utilizing more than 50% of the time.
 Program-only participants and special memberships are not eligible for Nationwide Membership.
 Nationwide Membership visitors are able to utilize the facility only, all programs with fees, ChildWatch, fundraisers, etc. would be at the non-member rate.


NOTIFICATION OF CHANGES IN SCHEDULE, CLASSES, OR FACILITY AVAILABLILITY:
Your schedule is very important to us, and we do our best to ensure that schedules are followed and the facility is available during normal hours of operation. However, on occasion, we must close the pool, cancel a class or close the whole facility. When we deter from our normal schedule, we do our best to utilize technology to inform you; sending member email, posting to Facebook, and reflecting the change on our website.
Please make sure we have your most up-to-date email address and that you have liked our Facebook page; this will ensure you have the latest information.


PROGRAMS:
Advance registration is required for all programs. To receive the member rate on any program, the participant must remain a member for the duration of the program, or choose the non-member rate. All balance dues on a unit must be paid before the participant is allowed to enroll in another program. Guardians of children 0-9 years old must stay in their children's program area, including aquatics programs, for the duration of the program. Guardians of children 10-12 years old are required to stay in the facility but do not have to be in the immediate area of the program.
All balance dues must be paid before the participant is allowed to enroll in another program.


PROGRAM CREDITS & REFUNDS:
If a program is canceled by the YMCA, every attempt will be made to place you in another convenient class. Should rescheduling be impossible, a YMCA credit will be given. Sign ups are not transferable to or from another registered participant. If a participant withdraws from a program or class because of medical or military reasons, YMCA credit for the missed class(es) may be issued; contact the Membership Coordinator. Programs are non-refundable and credits are not issued for partial use of a program. Private lessons may only be cancelled or changed with 24 hours notice and when a doctor’s note is submitted. No refunds will be considered, and a credit will be considered only when the doctor’s note is shown to the Membership Coordinator. On the rare occasion credits are issued, they will be valid for 24 months from the date it is issued.

PHONES & ELECTRONICS:
Due to advances in video technology in telephones and other visual recording devices, usage of cell phones or other devices with recording capability are prohibited in locker rooms, bathrooms, or program areas. Cell phone usage is limited to the entrance area or the lobby. Videotaping or taking pictures is prohibited, and those exhibiting non-compliance with this policy will be asked to vacate the premises.

POOL:
For the safety of all members, lifeguards have complete authority over the pool area.
 Shower before entering the pool area.
 No food or beverages allowed on pool deck.
 Appropriate swim attire must be worn for a family facility.
 Shirts may be worn in the pool; however, they must be made from synthetic material.
 Children who are not yet potty-trained must wear swim diapers.
 Non-employee swim instructors are not permitted to teach lessons in the pool.
 No shoes on the pool deck.
 No inflatable devices in the pool.
 Walking is enforced on the deck and in locker rooms at all times-no running!
 Diving is prohibited. No flipping off the deck.
 Ladders are only used to enter or exit the pool.
 Inform the YMCA staff of anything that may be a safety issue and please respect the requests of the YMCA staff on safety relat-ed issues.

Pool Age Requirements:
 Parents/guardians must be in the water with any child 5 and under. Ratio maximum is 2 kids to 1 parent.
 If a parent wants to bring a yellow banded child into the large pool they must remain within arms reach at all times. Ratio maxi-mum is 2 kids to 1 parent.
 A swimmer age 6-9 must be directly supervised while in the pool area.
 A swimmer age 10-12 must have a responsible parent/guardian in the facility.
If the pool becomes contaminated with any bodily fluid, the lifeguards will close the pool.
Our aquatics program, staff and facility are designed to deliver a safe and fun environment.
Every swimmer in the water is required to wear one of two colored wristbands at all times. Except during swim lessons.

Yellow Wrist Bands Worn by individuals 17 and under that have not passed the swim test. Must swim in the small pool. If in the large pool, must be accompanied by an adult and remain within arms reach. Can be upgraded if swim test is completed.

Blue Wrist Bands Worn by individuals 18 and older OR individuals under 18 who have passed the swim test. Allows entrance into both the large pool and the small pool.

The Swim Test: Jump in shallow end, swim continuously 25 yards, stop before touching the far wall, tread water for 30 seconds and climb out.


RACQUETBALL COURT:
Racquetball courts may be reserved by members or guests for one hour periods. If the person who has reserved a court does not begin to utilize the court within 15 minutes of the start time, they relinquish their reservation. The YMCA has established an approved eyewear policy for all players. The protective eyewear must be worn as designed and may not be altered. For your child’s safety, racquets for children 9 and under will be handed to an adult parent.

THERAPY & TUTORING:
All therapists (physical, social, and occupational) in addition to tutors or the like cannot perform their profession in the Y facility, or use the Y as a meeting place for any service similar to their profession. Individual situations are evaluated by director staff when a client is a member, a collaborative organization, or service group that has a member within.

TRAINING & COACHING:
There is no personal training or coaching in the YMCA facility; Coaching and training are only allowed when it is being performed by a YMCA program employee or within a Y program, not by non-program persons. These include, but are not limited to, physical training, sports training, or swim instructing.

WEIGHT EQUIPMENT:
We strongly recommend those 18+ to receive an orientation on all of our equipment, including the Octagon. Those 13-17 are REQUIRED to receive orientations on all the equipment. Non-Member Juniors are not allowed to utilize weight bearin equipment. It is important to note that misuse of any equipment in the facility can result in personal injury and breaking of the equipment.

WELLNESS CENTER:
The Wellness Center provides our members with a quiet waiting/reading/work space, offering free WIFI, tables and chairs, a couch, bathroom facilities and a small kitchenette area. This space is available for member use during open facility hours except when reserved for parties, meetings or other special events. Members must vacate the area if reserved. Mem-bers are welcome to utilize the refrigerator and cupboards for day use only; anything left overnight will be discarded. If you would like more information about reserving the Wellness Center, please email Ann Haider-Collins at The Multi-Purpose Room offers redesigned and remodeled open space, great for lectures, meetings and birthday parties. This space is available for reservations of all kinds. If you are interested in more information about reserving the Multi-Purpose Room, please email ahaidercollins@ithacaymca.com.

Actions that can be taken as a result of misconduct or breaking any policy:
 YMCA staff will ask the participant to stop the behavior.
 If behavior continues, YMCA staff will ask the participant to leave the premises.
 Participant will not be allowed back on premises for future visits until they meet with a YMCA Director.
 Membership is a privilege and can be terminated.



ETIQUETTE: Please Be a Part of the Solution:
LOCKER ROOM ETIQUETTE
Always shower before entering the pool
Please conserve water and limit your shower to 2-5 minutes
Please be courteous to others when using hair sprays, per-fumes or colognes
Suits should not hang on outside of locker
Locks left on overnight without a rental agreement will be removed after 48 hours
Please use dry-off area before moving to the locker area.
Wring out suits or use suit spinner before placing them inside lockers.

SAUNA ETIQUETTE:
Enter and exit sauna as quickly as possible to keep heat in Place towel between board and body
Don’t dry clothes or pre-heat clothes
No food in sauna
No LOTIONS, CREAMS, GELS, POWDERS or FRAGRANCES of ANY KIND LAP SWIMMING ETIQUETTE

BEFORE YOU ENTER THE WATER:
Gauge the speeds of each lane and join swimmers similar to your speed

WHILE IN THE WATER:
Slowly enter the water feet first in the shallow end When joining other swimmers, wait on the side during one lap until all swimmers have noticed that you will join the lane.
If there are 2 swimmers in the lane, it can be split into halves. Each swimmer should swim in one half of the lane.
If there are more than 2 swimmers, they should all circle swim counterclockwise.
If you are resting, chatting, or stretching please do so that you aren’t obstructing the lane end for other lap swimmers.
Use only the equipment you have placed on the edge of the pool. Equipment already there is probably in use. Return any borrowed equipment.

PASSING OTHER SWIMMERS
Attempt to notify other swimmer of your intent to pass.
If passing mid lap, pass on the left-hand side.
Slower swimmers should slow down and move over as far as possible.
If passing at the wall, the slower swimmer should move to the right corner and should not push off until the pass has been completed.



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